We live in the Golden Age of Information, but the Dark Age of Insight. If you Google "Best Resort in Mexico," you get 450 million results. You get paid ads disguised as reviews. You get influencers paid to promote properties they've hardly seen. You get overwhelmed.
For busy professionals, the weekend warriors, soccer moms, the soon-to-marry couple seeking a perfect honeymoon, or the grandmother who wants to bring the whole family together, planning a vacation often feels like a second job. The average traveler spends over 40 hours researching, cross-referencing, and agonizing over decisions before they even book a flight.
- 62% of people say finding flights is too stressful
- 79% worry about getting a good deal
- 73% actually forget to book part of their trip!
- Nearly half struggle to find things to do everyone will enjoy
For many, planning a vacation seems like such a chore they just end up spending their valuable—and way too limited—PTO time at home (probably doing chores). We give you those 40 hours back, and then some. At Outward Travel, we don't just book trips; we curate the world for you. We filter out the noise, bypass the marketing hype, and present you with a tailored selection of options that match your specific style, budget, and dreams.
Advisors vs. Agents: A Shift in Value
Historically, a "Travel Agent" was a transactional necessity—a gatekeeper to the reservation systems. Their job was to process a ticket. We are Travel Advisors. Our job is not to process; it is to personalize. When you work with a Travel Advisor, you get more than someone who makes calls and tracks payments. You get our experience from decades of traveling all over the world. You get our connections from the relationships we continually build with the world's best travel providers, tour guides, hosts, and hoteliers. And you get our unbiased & impartial advice that places your interests first.
We Listen First
We don't start with "Where do you want to go?" We start with "How do you want to feel?"
We Design Holistically
We look at the flow of your days, the logistics of your transfers, and the pacing of your itinerary to ensure you return home refreshed, not exhausted.
We Cultivate Relationships
You aren't a transaction to us. We aim to be your partner in travel for life, learning your preferences so that every subsequent trip is better than the last.
Access, Perks, and The VIP Treatment
Because we are industry professionals with global connections, we have access to benefits that search engines cannot offer (nor can an AI bot, for that matter). When you book direct, you are a confirmation number. When you book with Outward Travel, you are a VIP.
Through our network, we can often secure:
- Room upgrades upon arrival.
- Daily complimentary breakfast for two.
- Resort or on-board credits.
- Early check-in/late check-out privileges.
- Exclusive private tours unavailable to the general public.
We focus on value, not just price. Bottom-dollar rates online usually have hidden costs, rigid restrictions, or undesirable rooms. Instead, we aim to get you the most for your money—emotionally as well as financially.
Your Safety Net: Advocacy When It Matters Most
The true value of a Travel Advisor is often realized the moment something goes wrong. Flight cancelled? Train strike in Italy? Hotel oversold? If you booked online, you are stuck on hold with an 800-number for four hours, talking to a chat-bot.
If you booked with Outward, you text us. We are your advocate. We sit on hold so you don't have to. We leverage our contacts to fix problems, often before you even know they've happened. We are the difference between a ruined vacation and a great travel story.
